Invadis logo

Terms of Use. Exchange service.

Last Revised: November 16, 2021

  1. Introduction
  2. Definitions
  3. Important Disclaimer
  4. General Provisions
  5. Verification
  6. Service
  7. Warranties
  8. Service Cancelation by Company
  9. Third-parties' Services
  10. License Restrictions
  11. Use Restrictions
  12. Amendments to These Terms
  13. Force Majeure
  14. Notification of Special Purpose
  15. Notices
  16. Governing Law and Legal Disputes
  17. Intellectual Property
  18. Whole Agreement
  19. Liability limitation
  20. Risks

Introduction

  1. Wallet Solutions OÜ provides you an exchange service with digital assets against a fiat currency or other digital assets and vice versa.
  2. By accessing, browsing and using the service through whatever platform or website, you acknowledge and agree to have read, understood and agreed to the Terms and Conditions (hereinafter “Terms) set out below.
  3. If you do not accept these Terms, do not use the services. If you are in any doubt about any of the contents of this document or the services, you should obtain independent professional advice.\
  4. These Terms are not a solicitation for investment and do not represent in any way an offering of securities in any jurisdiction.
  5. For the avoidance of doubt, these Terms do not constitute a “framework contract” for the purpose of the EU Payment services Directive (2007/64/EC), Markets in Financial Instruments Directive (2014/65/EU) or any implementation of these Directives in the European Economic Area.
  6. These Terms of Use can be published in different languages for localization purposes. Still, in case of any discrepancies between the English version and version in language other than English, the English version shall always prevail.

Definitions

Company or we, us, our means Wallet Solutions OÜ, a duly registered and acting under the laws of Estonia, with registered number 14676729. Post address is PO Box 136, Palasti 28, Tallinn, Estonia, 10001. The Company is authorized for provision of virtual currency services issued by the Estonian Financial Intelligence Unit (Rahapesu andmebüroo, RAB), license FVT000037 dated 25.05.2020.

Digital asset means virtual or cryptocurrency, token or any other digital representation of value that is not issued or guaranteed by a central bank or a public authority, is not necessarily attached to a legally established currency and does not possess a legal status of the currency, money or security, but is accepted by natural or legal persons as a means of exchange and which can be transferred, stored and traded electronically. The digital assets term also covers valueless tokens, which can be transferred between Users without exchange services for fiat currencies or other valued digital assets.

Fiat currency means any official fiat currency or coins and banknotes that are designated as legal tender and electronic money, of a country, accepted as a medium of exchange in the issuing country.

ID Information means the personal information we obtain about you, which may include: your full legal name, date of birth, national passport or another valid ID number, date and place of issue and expiration date of such document, title, gender, name of legal entities, registration code, identification date of beneficiaries, management, and other related persons, residential address, telephone number, email address, and additional identification information as might be required by us.

Terms mean these Terms and Conditions.

User or you, your mean an individual accessing or using services provided by the Company. If the party is a legal entity - the “User, you, yours” is the legal entity acting through an authorized representative person.

Important Disclaimer

BY USING OR ASKING TO USE THE SERVICE, THE USER AGREES TO THESE TERMS AND AGREES TO BE BOUND BY THE TERMS. TO THE EXTENT PERMITTED BY LAW, THE USER AGREES NOT TO HOLD THE COMPANY (INCLUDING ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS AND SERVICE PROVIDERS) LIABLE FOR ANY LOSSES OR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM, OR IN ANY WAY CONNECTED TO THE SERVICES INCLUDING LOSSES ASSOCIATED WITH THE TERMS SET FORTH BELOW.

General Provisions

  1. Subject to these Terms set herein, you are granted a limited, non-exclusive royalty-free revocable license by the Company to receive the services.
  2. Some digital assets may not be supported by us, please, check the supported digital assets before planning any transaction with us. Please note that the list of supported digital assets is subject to change without prior notice. The Company assumes no responsibility and liability in connection to any attempt to use the service for the digital assets that are not supported by us.
  3. We will charge you fees for using our services, which will be established by us unilaterally and depends on types of transactions and service. The applicable fees set out in an Engagement letter or will be provided to you directly in appropriate platforms. The Company reserves its right to unilaterally change the size of the fees and the methodology of how they are calculated.

Verification

  1. In order to get access to the services provided by us, we are required by law to carry out all necessary verification and customer due diligence checks on you.
  2. We will conduct these procedures to check-up the information provided by you based on anti-money laundering and counter-terrorism financing and sanctions legislation, Company’s internal policies, and other regulations. In addition to the fixed list of documents we reserve the right to request any extra documents and information, including but not limited to, verification of the source of funds involved in the transaction, source of wealth and/or other information by our request to complete the verification or to complete a pending transaction as we deem necessary, as well as to refuse registration or transaction processing without disclosing the reason.
  3. During verification and customer due diligence procedures, you also might be required to demonstrate your uncovered and clearly visible face together with your identification document on a high-quality web camera as well as take other steps as we may request.
  4. Please be informed that all information, documents, including video and voice are recorded and processed in accordance with the Privacy Policy.
  5. Based on your status and verification and customer due diligence procedures, we are imposing transaction limits which are connected to the requirement to provide additional information and documents as you will be instructed. We reserve the right to set and change the limits on an individual basis as we deem necessary.
  6. We may provide you participating in occasional transactions outside a general business relationship and perform limited transactions with digital assets and other basic types of services at our sole discretion.
  7. Periodically, we will ask you to update for us your ID information due to legal and our internal requirements. The Company has a right to suspend any further operation and freeze your assets until having been provided the necessary information or documents.
  8. We will not be required to comment on the grounds of your verification or pending transaction refusal. However, you will not be deprived of a right to attempt to complete the verification or request a transaction once again. If you believe your failure to verify or to complete a transaction is merely due to a technical error you should contact our support team.
  9. We may use third-party services for verification of the documents and information provided by you. Using or asking to use our service, you grant us the right to transmit your personal data, information, and documents to such third parties. More information about your rights and processing of your personal data is described in the Privacy Policy.
  10. Described procedures could be simplified or modified by the Company at our discretion for a non-licensed activity and operations with the test environment, operations with valueless tokens (digital assets), and in other cases based on the legislation.

Service

  1. There are several types of service available for Users. The final list of available services for you depends on technical, legal, and other conditions at the Company's discretion. In particular, the service can include:

    • Purchase and sale of digital assets against fiat currency and vice versa;
    • Exchange one type of digital asset to another.

  2. You can purchase or sell digital assets for fiat currencies or other digital assets by giving us relevant instructions. You need to select specific digital assets and its amount, choose a payment method, which will be respectively charged or credited with the appropriate amount of applicable fiat currency.

  3. The information about the payment method shall include all the necessary details required to process the transaction as per instructions provided to you. You are solely responsible for accuracy and completeness of the payment method and transaction details and the Company shall not be liable for any losses or any special, incidental, or consequential damages arising from, or believed by the User to be arising from the inability to process or the faults in processing outcome of the requested transaction due to errors in such information.

  4. The transaction where credit cards belong to a third party or where User is the beneficial owner of the payment method with an appointed nominal owner or any other kind of proxy or trustee involved can be rejected by the Company.

  5. In order to provide you the exchange service the Company can hold your digital assets and fiat currency on third party accounts opened in the name of the Company. These assets can be kept jointly with the Company’s own assets and assets of other Users in a single account.

  6. All transactions involving fiat currencies shall be processed by a third-party payment processing service provider, and the Company is not liable for any actions taken by such third party, delays and/or any payment errors. Nevertheless, we encourage you to contact us if you are experiencing problems with processing your payment, and we will make our best attempt to assist you when possible. By accepting these Terms, you agree to provide your ID Information, payment method,credit card details and transaction information to our partners and any other relevant information to third-party payment processing service providers as we deem it necessary. Such transmissions are always subject to the provisions of our Privacy Policy.

  7. You should also be aware that crediting of the fiat currency to your payment method is performed by your issuing bank and is in no way controlled or is within the scope of Company’s influence, hence we cannot and do not guarantee that such credit will be performed in a timely manner when all of the Company’s obligations with regard to the transaction are duly performed. Your issuing bank may also charge extra fees and commissions for debiting and crediting transactions with your payment method, and you should consult with your bank and its terms prior to using your payment method for selling and purchasing digital assets.

  8. Availability of payment methods depends on many factors and relies on third-party payment processing service providers and issuing banks, and this is why we will not be held liable for the unavailability of payment methods or delays and errors in processing at some times.

  9. The purchase, sale, and exchange rates are depending on market conditions, bid, and offer balance, liquidity, risks, and other conditions and should be accepted by you before the transaction will be executed. In the case of over-the-counter (OTC) or other trading, the price is fixed as parties agreed.

  10. By requesting a transaction, you irrevocably agree with the purchase and sale rate/exchange rate and applicable fees. The Company shall not be liable for any losses or any special, incidental, or consequential damages arising from or believed by you to be arising from the purchase, sale or exchange rate applied to the transactions. Nothing in these Terms guarantees you that a particular rate will be available for your transaction.

  11. Accepting the transactions. You understand and have no claims to the Company due to lack of a best execution policy and principles in the Company.

  12. Once an order to buy or sell digital assets has been made and executed it cannot be cancelled or recalled.

  13. All orders are final and cannot be refunded once the trades are executed and digital assets have been sent to a wallet address provided by you.

  14. This no-refund policy shall apply at all times regardless of your decision or any other reason whatsoever.

  15. You are solely responsible for keeping your passwords, private key, seed phrase, credit cards and wallet details safe. Any use of service is deemed to be done by you. Therefore we will hold you liable for any transactions requested from you.

  16. However, you should immediately notify us if you have a reason to believe any of the following activities have occurred: (i) there has been a transaction sent from you that was not requested by you; (ii) you are not initiated an operation with your credit card; (iii) your password/private key/seed phrase has been compromised; (iv) any device you have used to access the services has been lost, stolen or deactivated.

Warranties

Further, by using or asking to use the services, you acknowledge and agree that:

  • You expressly agree to these Terms;
  • You are legally permitted to purchase, sell and make any other transactions with digital assets in your jurisdiction;
  • You have verified and determined that your use of the service does not violate any of such laws or regulations of any jurisdiction that applies to you;
  • You are 18 years and over;
  • You or the beneficiary owner of the company (if User is a legal entity) are not a politically exposed person (PEP) and do not have any relationship (e.g., relative, associate, etc.) with a PEP who holds or held during the last 12 months any public position. If the above statement is untrue or inaccurate with respect to you, you should inform us without delay and do not use the services. Upon consideration of all relevant information we will inform you if/how you may use the service;
  • You are of sound mind and are capable of taking responsibility for your actions;
  • You are an individual acting on your behalf and not a representative (agent, fiduciary, trustee, etc.) of any kind of another private person or a governmental body. You understand that as a person who registered with your ID Information you have provided you are solely liable under these Terms (for Users private persons);
  • You are authorized to perform any actions in accordance with these Terms on behalf of the legal entity whom you represent (for Users legal entities);
  • All the details that you have submitted to us within the registration and/or verification process or otherwise, are accurate, up-to-date as of the date of provision, complete and not misleading;
  • You will notify us immediately of any changes to any ID information you have provided to us;
  • You understand that financial regulations, financial codes, financial ethics, and contractual requirements vary worldwide, and it is your responsibility to make sure that you comply with any and all local regulations, directives, restrictions and laws in your local place of residence before using the services.
  • You are solely responsible for any regulatory reporting requirements in relation to your transactions and using our service;
  • None of the funds (including any digital assets) that you use within the wallet and/or the services originate in any way from drug trafficking, abduction, terrorist activity, tax evasion or any other activity that is unlawful or could be considered unlawful by any relevant authority, and you will not use the wallet and/or the services for or in connection with any illegal activity in any country or jurisdiction, including without limitation money laundering and financing of terrorism;
  • You take sole responsibility and risks associated with storing, receiving and transferring digital assets, whether referred to in these Terms, arising under any applicable law or otherwise;
  • You shall not hack into, interfere with, disrupt, disable, overburden or otherwise impair the proper working of our service or violate or attempt to violate the security rules;
  • You shall not make any attempt to access information or data which User is not authorized to access;
  • The Company reserves the right to refuse to provide any service to you or any potential User without giving a notice or stating a reason, and particularly where there is suspicious activity or potentially fraudulent, illicit, illegal or related activities suspected;
  • You shall promptly provide the Company, upon request, any additional information which we may consider necessary for providing the services;
  • You accept that the services are provided on an “as is” and “under development” basis. Therefore, provided the Company acts in good faith and in accordance with these Terms, you accept that the Company is providing the services without being able to provide any warranties, including, but not limited to title, merchantability or fitness for a particular purpose;
  • You have an understanding of the usage and intricacies of blockchain technology and digital assets;
  • You bear sole responsibility for determining if the storage, use or ownership of digital assets, potential appreciation or depreciation in digital assets over time, the sale and purchase of digital assets and/or any other action or transaction related to digital assets have tax implications.
  • You are able to evaluate and understand the risks that are related to the services.

Service Cancelation by Company

  1. The Company has the right to limit, suspend, or cancel User’s access to the services if:

    • any of your warranties set forth herein appear to be false or misleading.
    • the ID Information submitted by User is not accurate, is inconsistent with the information provided at the time of registration or later or User failed to provide reasonable proof;
    • User violates the Terms and any other Company’s rules;
    • Company suspects that User uses the services to engage in, attempt to engage in, or in connection with fraudulent activity, money laundering, terrorist financing or other financial crime or illicit activity;
    • required to do so under any applicable law, regulation or an order issued by a competent authority;
    • the services are being used in a manner which may cause the services to be interrupted or damaged or such a way that the functionality of the services is in any way impaired or attempt to bypass or break any security mechanism of the services;
    • there is any attempt of any unauthorized access to any part or component of the service;
    • there are other circumstances that invoke necessary measures for legal compliance and safety.

  2. The Company will typically give notice of any limitation, suspension, or cancelation of the access to the service but it may limit, suspend or cancel without any prior notice to the User. You acknowledge that Company’s decision to limit, suspend, or cancel access to the service, may be based on confidential criteria that are essential to Company’s risk management and that Company is under no obligation to disclose the details of such procedures and reasons to you.

  3. The User also acknowledges that in case of limitation, suspension, or cancelation of User’s access to the service due to any reasons with no prior notice, any digital assets kept on the User’s balance may become inaccessible temporarily or permanently if required so by applicable laws and regulations.

Third-parties' Services

  1. The Company’s service may contain services owned or operated by parties other than the Company for the purpose of providing own or cooperative with us or selected for us third party services to the User, including agents service, intermediaries service as banks, payment service providers, wallets, blockchain browsers, exchanges, trade platforms, IT service providers, etc. The Company does not undertake any responsibility for the services and other activities carried out by third parties and does not take any part in the relationship that may arise between third parties and Users.
  2. The Company does not regulate the services of third parties and has no opportunity to affect the process of providing these services and their results. By using the services, you agree to be bound by third parties’ terms of services. If you do not agree to these Terms and terms of service provided by third parties, then do not use the service.

License Restrictions

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the services in any form, in whole or in part to any person without prior written consent from us;
  • not copy any of these Terms, except as part of the normal use of the service or where it is necessary for back-up or operational security;
  • not adapt, vary, alter or modify the whole or any part of these Terms nor permit by us or the services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the services on devices as permitted in these Terms;
  • not disassemble, decompile, reverse engineer or create derivative works based on the whole or any part of our service nor attempt to do any such things;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the service.

Use Restrictions

You should:

  • not use any service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into any service or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of any service (to the extent that these terms do not license such use);
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of any service;
  • not use any service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other Users; and
  • not collect or harvest any restricted and confidential information or data from our systems or attempt to decipher any transmissions to or from the servers running the service.

Amendments to These Terms

  1. We reserve the right to update these Terms at any time with immediate effect by publishing the updated version. All such changes will take effect once they have been posted and the User will be deemed to have accepted any such changes by using service from such time.
  2. If you do not agree with the updates, you should notify us of your non-consent as soon as possible, and you should immediately stop using the services. The trade and other operations can be restricted by the Company and the service will be closed.

Force Majeure

  1. Neither the User nor the Company (including its affiliates, directors, employees, agents, contractors and service providers) shall be held liable towards the other party for any failure to perform any obligation if such failure is caused by circumstances beyond the reasonable control of the party failing to fulfill its obligations. This includes lightning, flood, exceptionally severe weather, fire, explosion, war, civil disorder, industrial disputes, acts or omissions of persons for whom we are not responsible (including telecommunications and Internet service providers), acts of government or other competent authorities.
  2. The User indemnifies and holds the Company (including its affiliates, directors, employees, agents, contractors and service providers) harmless against all and any losses, liability, actions, suits, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of the service, whether due to the Company’s (including its affiliates, directors, agents, contractors and service providers) negligence or not.

Notification of Special Purpose

Unless otherwise provided in the applicable laws and regulations, should the User proceed to own any digital assets that fail to be suitable for the special or particular purpose as intended by the User and which do not relate to the Terms, the Company shall not be liable towards the User.

Notices

  1. For all purposes of these Terms, any notice, claim, complaint or request (hereinafter - the letter) is required to be sent to us in writing or in an electronic form using an email.
  2. The official Company’s email is info@walletsolutions.eu.
  3. In the event of questions relating to the service in Surf application, please contact us via Surf chat with assistance or send information to support@ever.surf making sure to specify your contact information and to provide any information to the Company to allow it to assess the origin and implications of the dispute. The Surf application is available in the Apple Store, in Google Play and Web version. More information about Surf can be also found at https://ever.surf/.

Governing Law and Legal Disputes

  1. These Terms are subject to Estonian law. Nothing in these terms and conditions affects your rights as a consumer to rely on mandatory provisions of local law.
  2. Complaints can also be submitted to the postal address of the Company, published in these Terms.
  3. You are entitled to address a competent supervisory authority, which is the Consumer Protection and Technical Regulatory Authority at Pronksi 12, 10117 Tallinn, e-mail: info@ttja.ee.
  4. In order to resolve disputes, you may address the Consumer Disputes Committee. The Consumer Disputes Committee is authorised to resolve disputes arising from contracts entered into between purchasers and sellers that the parties have failed to resolve by way of negotiations. Further information on the resolution of complaints is available at https://komisjon.ee/et/avalduse-esitamine (EST).
  5. In case of failure to settle any dispute through negotiations, any disputes which may arise out of or in connection with these Terms shall be settled by the Harju County Court in Estonia.
  6. To protect you in case of fraudulent authorization of your credit card or in other cases you are in duly justified cases of breaches of your consumer rights you can initiate a formal payment dispute with your bank or payment service provider (chargeback). You will need to contact your bank or payment service provider for more details on how their particular process works.
  7. When a chargeback procedure is started, the Company is no longer able to resolve the dispute with you directly, and any refund you receive will come from your bank or payment service provider and not from the Company.
  8. If you act as a legal person or a sole proprietor, the provisions relating to special consumer rights shall not apply to the purchase contract (the so-called consumer protection provisions).

Intellectual Property

The Company shall retain all right, title and interest in all of Company’s intellectual property, including, without limitation, inventions, ideas, concepts, code, discoveries, processes, marks, methods, software, compositions, formulae, techniques, information and data, whether patentable, copyrightable or protectable in trademark, and any trademarks, copyright or patents based thereon. The User shall not use any of the Company’s intellectual property for any reason without the Company’s prior written consent.

Whole Agreement

The Terms and Privacy Policy as may be amended from time to time, constitute the whole agreement between the User and the Company with respect to the services and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

Liability Limitation

  1. User hereby agrees that subject to applicable laws and regulations, and the Company will not be liable for:

    • any interruption, malfunction, downtime, off-line situation or another failure of any digital assets or trading platforms or online services provided by any third parties, including any third party's system, databases or any of its components, including Everscale blockchain or any other blockchains;
    • regulatory compliances measures, notices or actions imposed or any tax liability incurred by the User;
    • any loss or damage with regard to the User’s data or other data directly or indirectly caused by malfunction of any third-party systems, power failures, unlawful access to or theft of data, computer viruses or destructive code on any third party systems or programming defects;
    • and/or any interruption, malfunction, downtime or other failure of services provided by third parties, including, without limitation, third party systems such as the public switched telecommunication service providers; internet service providers, electricity suppliers, relevant local authorities and certification authorities; or any other event over which the Company has no direct control.

  2. Subject to applicable laws and regulations, the User agrees that the Company shall not be liable for any costs, claims, damages (including, without limitation, indirect, extrinsic, special, penal, punitive, exemplary or consequential losses (such as loss of profits, business, goodwill, revenue or anticipated savings) or damage of any kind), penalties, actions, judgments, suits, expenses, disbursements, fines or other amounts that you or any third party might suffer that relate to or arise from these Terms or purchase and ownership of digital assets, or termination of these Terms, for any reason, whether or not anyone anticipated or should have anticipated that the damages would occur.

  3. Upon non-compliance of the services with the Terms or infringement of the Terms by the Company, the User can rely on any legal remedies provided by applicable laws.

  4. Subject to any applicable laws and regulations, the User agrees to indemnify and hold the Company harmless in respect of any claim that a third party might bring against the Company that relates to or arises from using the User the service in accordance with these Terms or purchase and ownership of digital assets.

  5. The User further acknowledges and understands that the Company (including its affiliates, directors, employees, agents, contractors, and service providers) shall not make any representations concerning the tax implications of the sale of digital assets or the possession or use of digital assets. The User bears the sole responsibility to determine if the purchase or sale of digital assets, or the potential appreciation or depreciation in the value of digital assets over time, has tax implications for User in his/her home jurisdiction. By purchasing digital assets using the service, and to the extent permitted by laws and regulations, the User agrees not to hold the Company (including its affiliates, directors, employees, agents, contractors and service providers) liable for any tax liability associated with or arising from the purchase and sale of digital assets.

Risks

  1. Prior to using the services, the User shall consider and acknowledge the following risks associated with digital assets and blockchains:

    • Lack of professional expertise in dealing with digital assets and blockchain-based software systems. We recommend using our service persons with sufficient experience with digital assets and blockchains or who have proficient knowledge about it. Users are solely responsible for ensuring relevant knowledge and experience in dealing with digital assets to ensure that the Users understand the risks associated with the services.
    • Price volatility. In general, digital assets have been demonstrating extreme fluctuations in price over short periods of time. Therefore, the User hereby accepts and understands that the Company does not guarantee the market liquidity that might result in difficulty to buy, sell or own digital assets.
    • Security. Digital assets may be subject to expropriation and or/theft. Hackers or other malicious groups or organizations may attempt to interfere with the digital assets in a variety of ways. Furthermore, there is the risk that source code may contain intentional or unintentional bugs or weaknesses which may negatively affect the digital assets or result in the loss of User’s digital assets, the loss of User’s ability to access or control digital assets or the loss of any other assets;
    • Technology. The Company is not responsible for the performance of open-source protocols. Forks and changes in relevant blockchains may result in significant and sudden changes to the value and/or usability of digital assets. The company will make its best attempt to inform its Users of an upcoming fork. However, the Company is not responsible for such loss of value of digital assets and bears no responsibility for any loss incurred by you while using the service or in any direct or indirect connection to the service.
    • Legislation. The regulatory status of digital assets and blockchain technology is unclear in many jurisdictions. It is difficult to predict how or whether governmental authorities may regulate such technologies. It is likewise difficult to predict how or whether any governmental authority may make changes to existing laws, regulations, or rules that may affect digital assets, blockchain technology, and its applications. Such changes could negatively impact digital assets in various ways. The company may cease the operations in a jurisdiction in the event that governmental actions make it unlawful or commercially undesirable to continue to do so. The User acknowledges and understands that the Company shall not be liable for any losses or damages (whether direct or indirect) caused by changes in regulatory and compliance requirements of the applicable laws and regulations.
    • Other risks. Digital assets are relatively new and dynamic technology. In addition to the risks included in the above discussion of risk factors, there are other risks associated with the purchase, holding and use of the digital assets, including those that we cannot anticipate. Such risks may further appear as unanticipated variations or combinations of the risks discussed above.

  2. No Warranty. User understands that there is no warranty whatsoever on the services and digital assets, express or implied, to the extent permitted by law, and that the services are provided on an “as is” basis, and we don’t accept any charges, or claim of any nature from User for any delays, malfunction, errors, missing data, misrepresentation, omissions, etc. The User also understands that the Company will not provide any refund of the purchase price for digital assets under any circumstance except if explicitly stated otherwise in these Terms. The User further agrees to accept sole risk for using the services.

  3. Fraud Prevention. In order to reduce the possibility of fraud, phishing attempts and other schemes perpetrated by malicious third parties, the User agrees not to respond directly to any inquiry regarding the user's credentials. The User understands that the Company may send him or her emails or other messages from time-to-time, but these notices will never ask for private keys and/or a mnemonic phrase.

  4. Guarantee Fund. The Company is not a participant of a guarantee scheme, and all operations with digital assets are not covered by the Guarantee Fund Act of the Estonian Republic.